Loneliness NZ


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Lifeline calls increase by 230 per cent nationwide last year

Lifeline calls increase by 230 per cent nationwide last year

Review:  Today Cecile Meier of Stuff reported about the dramatic increase in calls to 24-hour crisis counselling service Lifeline.  Between 2016 and 2017, the number of calls nationwide to Lifeline increased by 230 percent; from around 48,000 to almost 160,000. To keep up with demand Lifeline recruited 100 more volunteers and 10 new staff last year.

According to the article: “Calls relating to loneliness, relationship breakdowns, financial problems and alcohol abuse were on the rise.” Whilst no one is sure what is driving the increased demand, it is speculated that the higher profile of mental health, the efforts to reduce its stigma, and media coverage listing helplines are partly responsible.

Feature photo: Stuff